Shipping and Returns
SHOP THE TIE aims to provide our customers with an exceptional shopping experience.
We offer a wide variety of shipping options,including free delivery worldwide for all orders.
Find out more about delivery to a specific country by contacting us via live chat or by email at firstname.lastname@example.org .
We are here to help You !
All transactions are processed in the currency shown on the product and checkout pages. Most countries have tax included in the price, if not, the tax will be shown on the checkout page before purchase, however each country is subjected to there own import tax duties laws which is not shown at the checkout.
We accept payments via PayPal Express Checkout.
Please note that orders might get delayed for the following reasons:
- Billing and shipping addresses are not the same.
- Order is pending a credit approval and verification.
- A product is currently out of stock.
- An order which requires customization.
- An order is shipped to remote country.
We understand that there may be rare occasions where shoppers are not completely satisfied, and it is important for us to listen your feedback. Simply email us your questions and we will be happy to attend to your needs.
More questions? Contact Us HERE
In the rare case you're not 100% satisfied with the product(s), you may return it for a full refund or exchange it for the same product within 14 days from receipt. Alternatively we can issue you a store credit to place another order. In case you receive a defective/wrong sized item, the return costs to our warehouse will be fully supported by us. If the item(s) is returned for any other reason than that, the buyer supports the return costs.
- For your convenience, we may choose to offer you a refund of 40% of the product value in exchange for the product to stay with you. This way, you avoid possible shipping costs and also save valuable time.
- Delivery fees such as DHL Express fees are not eligible for refunds.
- Late returns shipped beyond 14 days from receipt will not be collected and will return back to you.
To begin a return please visit Return Page